RETURN & REFUND POLICY

You have right to return your purchased items and Request a Refund Within 15 Days of Purchase

To be eligible for a refund, the Product must be in its original condition as shipped, including all tags and packaging. Please ensure that the item is unused, unworn, and free from any damage.

If the product is damaged due to reasons beyond our control or during the shipping process, please contact our customer service within 48 hours of receiving the item.

We will work with you to address the issue and provide a suitable resolution, which may include a refund or replacement. Contact on: "Support@klaisto.com"

Once we receive the returned item and confirm that it meets our return policy criteria, we will process your refund.

Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.

Refunds will be processed within 5 business days after receiving the returned item. The time it takes for the funds to

reflect in your account may vary depending on your payment method and financial institution.

Products damaged by the customer, including but not limited to misuse,

Improper handling, or failure to follow care instructions, are not eligible for refunds or exchanges.

To initiate a return, please contact our customer support team at “Support@klaisto.com”

Provide Your order number and a brief explanation of the reason for the return. Our team will guide you through the return process.

Or request a return through your account dashboard

By making a purchase on our website, you agree to comply with and be bound by the terms and conditions of this Return and Refund Policy.

If you have any questions or concerns, please contact our customer support team for assistance.